This Privacy Policy outlines the principles and practices regarding the processing and protection of personal data of users utilizing our CRM application (hereinafter referred to as the "Application").
1. Introduction
This Privacy Policy outlines the principles and practices regarding the processing and protection of personal data of users utilizing our CRM application (hereinafter referred to as the "Application"). We are committed to safeguarding your privacy and ensuring that your personal data is processed in compliance with applicable laws, including the General Data Protection Regulation (GDPR).
2. DefinitionsAdministrator:
[Company Name], located at [Address], responsible for the processing of personal data.
User: An individual who uses the Application.
Personal Data: Any information relating to an identified or identifiable natural person.
Processing: Any operation performed on personal data, such as collection, storage, disclosure, or deletion.
3. Data Controller
The Data Controller is Hauerpower sp z o.o., located at 31-408 Kraków, al. 29 Listopada 85, registered under the company number NIP:9452253135, KRS: 0000954106, REGON: 521239002. You can contact the Data Controller via email at hello@powercrm.pro
4. Scope of Collected Data
We may process the following personal data:
Identification Data: First name, last name, company name.
Contact Information: Email address, phone number, mailing address.
Login Credentials: Username, password (encrypted).
Technical Data: IP address, device type, operating system, application version.
Transactional Data: Payment history, orders.
Location Data: If the user consents.
Activity Data: Information about the use of application features.
5. Purposes and Legal Bases for Data Processing
Personal data is processed for the following purposes:
Service Provision: To enable the use of the Application's functionalities (Article 6(1)(b) GDPR).
Customer Support: Responding to inquiries and providing technical assistance (Article 6(1)(b) and (f) GDPR).
Direct Marketing: Sending updates and offers, with the user's consent (Article 6(1)(a) GDPR).
Analytics and Statistics: Improving service quality and analyzing user behavior (Article 6(1)(f) GDPR).
Legal Obligations: Such as accounting and taxation (Article 6(1)(c) GDPR).
6. Data Sharing
Personal data may be shared with:
Processors: Companies providing IT services, hosting, payment processing, acting on our behalf under data processing agreements.
Public Authorities: If required by law.
Business Partners: To the extent necessary for service delivery, with the user's consent.
7. Data Transfer Outside the EEA
If personal data is transferred to countries outside the European Economic Area, we ensure an adequate level of protection by:Using Standard Contractual Clauses approved by the European Commission.Transferring data to countries with an adequacy decision by the European Commission.Implementing other mechanisms as provided by law.
8. Data Retention Period
Personal data is stored for the duration of:
Contract Execution: While using the Application.
Post-Contract Period: As required by law or until the expiration of any legal claims.
Marketing: Until the user withdraws consent.
9. User Rights
Users have the right to:
Access their personal data.
Rectify inaccurate data.
Erase Data ("Right to be Forgotten") if there are no overriding legal grounds for processing.
Restrict Processing of their data.
Data Portability to another controller.
Object to processing based on legitimate interests.
Withdraw Consent at any time (without affecting the lawfulness of processing before withdrawal).
Lodge a Complaint with a supervisory authority (Data Protection Authority).To exercise these rights, please contact the Data Controller at [Contact Email Address].
10. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction, or unauthorized modification, including:
Data Encryption during transmission and storage.
Network and System Security measures.
Access Control ensuring only authorized personnel can access data.
Regular Updates and Security Audits.
11. Cookies and Similar Technologies
The Application may use cookies and similar technologies to:
Facilitate Navigation and improve user experience.
Personalize Content and user settings.
Perform Statistical Analysis and enhance service quality.Users can manage cookie settings through their browser or device settings. Disabling cookies may affect the functionality of the Application.
12. Location Data
The Application may use device location data to:
Enhance Services offered by the Application.
Provide Personalized Content based on location.Location data is used only with the user's consent, which can be withdrawn at any time in the device settings.
13. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy. Significant changes will be communicated to users through:
Notifications within the Application.Email Messages (if the user has consented).The current version of the Privacy Policy is always available within the Application.
14. Links to Other Websites or Applications
The Application may contain links to other websites or applications. We are not responsible for the privacy policies of these external sites or applications. We encourage you to review their privacy policies before using them.
15. Final Provisions
Using the Application signifies acceptance of this Privacy Policy.Matters not covered by this Privacy Policy are governed by applicable laws.
16. Contact Information
For questions, comments, or concerns regarding this Privacy Policy or the processing of personal data, please contact us:
Email: hello@powercrm.pro
Postal Address: 31-408 Kraków
Al. 29 Listopada 85
powerCRM.pro
elastyczny. prosty. intuicyjny.
copyright 2025 hauerpower
31-408 Kraków
al. 29 Listopada 85
hello@powerCRM.pro
